Claims Management is the ultimate test of every policy and every insurance advisor. When an insurance broker fails to meet clients' expectations, they often take their business elsewhere. At New England Brokerage Corporation, we do everything possible to maintain a customer relationship for life.

If the client is not satisfied with the settlement, we will reopen a claim, to make sure no detail has a been overlooked that might yield a more favorable result.

In the event of a claim — a claim in which our client is not at fault — we seek recovery from the party at fault, so that the claim is not recorded on our client's record.

Those two examples may explain our astounding 99% client retention rate — one of the highest in our industry.

Naturally, we hope our clients never experience losses. But when they do, we are committed to providing the exemplary service they expect, helping them to get on with their personal and business activities with as little interruption as possible.

We offer "24/7" emergency claims services. When a loss occurs we want to hear about it as soon as possible, so we can begin the claims process immediately. We're available to every client at the office, or by cell phone, whether it's 9 a.m. or 3 a.m., seven days a week.

We deal only with insurance providers who share our sense of urgency. When there's been a loss, we demand of our providers no less than we demand of ourselves. We work only with those insurers who can meet our standards for responsiveness and professional service.

For more information, or to arrange a confidential appointment, please contact New England Brokerage Corporation at:
203-869-4803 or email nebco@nebco.net